DEALER SUPPORT

Dealer Frequently Asked Questions

Clear answers about joining our dealer network, submitting projects, receiving leads, and displaying projects on your website.

Answers for Metal Building Dealers

Your Projects. Your Leads.

When a customer submits an inquiry from one of your projects, the lead is assigned directly to your dealership. It is not sent to another dealer or placed into a general lead pool.

WHY

Why Metal Building Solutions?

Metal Building Solutions is an online project showroom that helps metal building dealers turn completed jobs into new business. Dealers provide project photos and information, and MBOS organizes them into professional Building Specification pages.

Dealers can share these projects on Facebook, display them on their own websites, and receive customer inquiries. MBOS does not sell buildings or compete with its dealers. View completed projects →

GETTING STARTED

Joining Metal Building Solutions

Not at this time. Metal Building Solutions is currently operating as a proof of concept for qualified metal building dealers. Dealers can register, submit projects, and use the available dealer tools without a membership fee. Program features and pricing may change as the platform develops.

No. MBOS helps promote your projects and connect customers with your dealership; it does not sell buildings or compete for your customers.

Applicants should be reputable metal building dealers with an established business and a physical office location. Metal Building Solutions reviews each registration before providing full access to the Dealer Portal.

Initial registration requires your name, company name, email address, phone number, and a secure password. After registration, you will be asked to complete your Dealer Profile with additional business, contact, service-area, and vendor information.

PROJECTS & APPROVALS

Submitting completed projects

Dealers should provide photographs of the completed building, a customer contract, building specifications, the project location, vendor information, and a brief explanation of the customer’s needs and the solution provided.

Customer contracts and other supporting documents are used for review purposes and are not displayed publicly.

No. MBOS does not take a commission from your sales. The customer transaction remains entirely between your dealership and the customer.

No. All contracts, payments, warranties, and disputes remain between the dealer and their manufacturer and the customer.

 
 
 

Each submitted project is reviewed by a Metal Building Solutions specialist for completeness, presentation, and suitability for publication. If information is missing or changes are needed, the project may be returned to the dealer with instructions.

Approved projects can be displayed on Metal Building Solutions and, when enabled, on the dealer’s own website.

LEADS & CUSTOMERS

Lead assignment and privacy

An inquiry generated from one of your projects is assigned exclusively to your dealership. It is not sent to another dealer or placed into a general lead pool.

Metal Building Solutions may track the inquiry and follow up with your dealership to help ensure the prospective customer receives a timely response.

Metal Building Solutions may send reminders or contact the assigned dealer to confirm whether the prospective customer has been contacted.

A project-specific inquiry will not automatically be reassigned. Another dealer would only be considered if the original dealer declines the opportunity, cannot serve the customer’s location or needs, or the customer specifically requests another option.

A general inquiry is one that was not generated from a specific dealer or dealer project. These inquiries may be assigned based on the customer’s location, dealer service area, building type, manufacturer requirements, current availability, and demonstrated responsiveness.

Project-specific inquiries remain connected to the dealer whose project generated the customer’s interest.

Customer names, contracts, pricing, dealer costs, private contact information, and exact project addresses are not displayed publicly.

Only approved information intended for publication—such as photographs, general building specifications, project descriptions, and a general location such as city and state—may appear on the website.

ONLINE PRESENCE

Displaying and sharing projects

Approved dealers can use the Online Presence tools inside the Dealer Portal to display approved projects on their existing websites. Metal Building Solutions provides dealer-specific website code that can be added to a new or existing Projects page.

Approved projects can then appear automatically without the dealer recreating each project. Any inquiry submitted through the dealer’s website project display is connected directly to that dealership and is not shared with another dealer.

ACCOUNT SUPPORT

Getting help

Registered dealers can submit a request through the Dealer Support form. Include your business name, contact information, and a brief description of the issue so the Metal Building Solutions team can assist you.

Contact Dealer Support →

FOR DEALERS

Showcase your completed work

Create a dealer account, submit completed projects, and use MBOS tools to help strengthen your online presence.

Become a Dealer →
FOR MANUFACTURERS

Support your dealer network

Contact Metal Building Solutions to discuss manufacturer participation, project visibility, and tools that can support participating dealers.

Contact MBOS →

Ready to showcase your completed projects?

Request Project Information

Interested in this building?

Ask about this project or get help designing something similar. Submit your information and Metal Building Solutions will connect you with the appropriate building specialist.